OrcaVPN

1. User Information Collected and Retention 

At OrcaVPN, we are committed to safeguarding your privacy and ensuring the security of your personal information. We only collect and retain the following user information: 

1. Email Address and Name: We collect your email address and name solely for the purpose of communicating with you regarding your account information and to provide customer support. We do not use this information for any other purposes. 

We do not record or store any browsing data as part of our strict no-logs policy. Additionally, we do not have access to or store payment information, as it is securely handled by Stripe, a trusted payment processing service. 

2. Location of Headquarters and Local Laws 

OrcaVPN is headquartered in the United Kingdom (UK), with our address at Grosvenor House, 11 St Pauls Square, Birmingham, B3 1RB. While we are based in the UK, we operate our VPN service internationally. Our privacy practices comply with UK data protection laws, ensuring the highest standards of user privacy. 

3. Sharing of User Information with External Entities 

We do not share any user information with external entities under any conditions. Your information is kept strictly confidential and is not disclosed to third parties. 

4. Safeguarding User Data 

We take the security of your personal information seriously. Your name and email address are stored in a private database, accessible only to authorized personnel. We have implemented robust security measures to protect this data from external threats. 

Furthermore, we do not store any browsing data, ensuring that there is no information about your online activities that could be accessed by external entities. 

5. Maintaining User Anonymity 

We maintain the anonymity of our users through a strict no-logs policy. We do not collect or store any data that could potentially identify you or your online activities. 

6. Handling Requests from Authorities or Law Enforcement 

Due to our no-logs policy and the absence of stored data, we are unable to fulfill any requests from authorities or law enforcement for user data. We simply do not possess any data to share. 

7. Encryption Technology 

To ensure the security of your data and online activities, OrcaVPN utilizes industry-standard encryption technologies, including Wireguard and OpenVPN. 

8. Notification of Privacy Policy Changes 

In the event of any changes to our privacy policy, we will notify users via email. We recommend reviewing our privacy policy periodically for updates. 

9. Security Breach Protocol 

In the unlikely event of a security breach involving user data, we will promptly investigate the matter, take appropriate measures to mitigate the breach, and notify affected users as required by applicable laws and regulations. 

10. Internet Usage Restrictions 

OrcaVPN does not impose any specific restrictions on internet usage or activities that could affect your privacy. We respect your right to browse the internet freely and privately.